Frame & Focus Studio (“we,” “us,” or “our”) operates the website www.framesandfocusstudio.com and provides real estate photography, videography, drone, and 3D tour services throughout Long Island, New York. Your privacy matters to us, and this page explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you reach out to us through our contact form, booking form, phone, or email, we may collect the following:

• Your full name
• Email address
• Phone number
• Property address or shoot location, if provided
• Any details you share with us about your project, such as the type of service you need or your preferred date

We do not ask for payment information through our website. Any billing details are handled separately through direct communication or invoicing tools once a booking is confirmed.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and booking requests
• Schedule and coordinate photography, video, drone, or 3D tour sessions
• Send confirmations, reminders, or updates about your project
• Improve our services and communicate with past and current clients about future offerings
• Meet any legal or accounting obligations tied to our business records

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Website Analytics

Like most websites, ours may use cookies and similar tracking tools to understand how visitors use our site. This can include information such as your browser type, pages visited, and time spent on the site. This helps us keep the website running smoothly and improve the experience for future visitors. You can disable cookies through your browser settings at any time, though some parts of the site may not function as intended if you do.

Third-Party Services

We may use trusted third-party tools for scheduling, email communication, or website hosting. These providers only receive the information needed to perform their specific function and are expected to handle your data responsibly.

How We Protect Your Information

We take reasonable steps to keep your personal information secure, including limiting access to client details to only those involved in coordinating and delivering your project. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection of information sent to us electronically.

Sharing With Realtors and Clients

If you are a realtor or agent booking on behalf of a listing, any media we produce (photos, video, drone footage, 3D tours) is delivered to you for use in marketing that property. We may also showcase select work in our own portfolio, website gallery, or social media, unless you specifically request otherwise at the time of booking.

Your Choices

You can ask us at any time to:

• Update or correct the information we have on file for you
• Remove your contact details from our records
• Stop receiving promotional emails or messages from us

Just reach out using the contact information below and we’ll take care of it.

Children’s Privacy

Our services and website are intended for adults, particularly real estate professionals, homeowners, and business clients. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date at the top.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us at:

Frame & Focus Studio Port Jefferson, NY Phone: 516-662-7554 Email: info@framesandfocusstudio.com